Bespoke Concierge: Any Non-Standard Request

A Problem-Solver, Not a Price List

You come with a task, not a service — something with no catalogue price that has to be built from scratch for your specific context.

A Network That Isn't Published

Private chefs, musicians, restorers, collectors, dealers, and auction houses — people reachable only by recommendation, and we're in that circle.

An Extension of Your Team

One advisor works like a continuation of your family office — the same person month after month, who remembers the context and your circle.

Absolute Discretion

An NDA by default across every contractor, your name kept off supplier documents, and a separate financial structure where confidentiality demands it.

One-Off Requests

Requests That Aren't in Any Catalogue

Real categories of task we've closed for clients — each taken apart by a personal concierge as a separate project, with a plan, budget, and deadline for a specific result.

Private Concerts

An artist, orchestra, or ensemble for a closed dinner, wedding, or anniversary — negotiated through the agency, with rights, tech, and NDAs.

Access to Private Clubs

Introductions to London, Paris, and New York private clubs, hunting societies, and membership organisations with years-long waiting lists.

Haute Couture Shopping

Private sessions at Chanel, Dior, Valentino, and Balenciaga — a stylist and tailor to the villa, closed fittings, early access to capsules.

Alpine Retreat With a Doctor

A longevity, detox, or recovery programme in a closed chalet with a doctor on-site, a dietitian, masseur, and physiotherapist.

Meeting a Notable Figure

A dinner, interview, or private meeting with people who don't work through open channels — artists, collectors, athletes, public figures.

Weddings in Unusual Places

A Loire Valley château, a private Mediterranean island, a Chamonix glacier with helicopter access, a reception in a closed Venetian palazzo.

Gastronomic & Archaeological

Private Burgundy vineyards with a sommelier and old millésimes, an Etruscan-necropolis week with an archaeologist guide, a Château Margaux cellar tasting.

Finding a Rare Object

A rare watch calibre, a first-edition book, a specific master's jewellery, a car in a certain configuration — with provenance checks and closed-auction negotiations.

Seamless Flow

How It Works

Every step is put in writing and held in the client's closed file, run by one lifestyle manager from the first conversation to the final report.

Phase 01

First Contact & Brief

A short description of the task is enough to start; then one or more sessions until the result is fully understood — what must happen, for whom, when, and what's unacceptable.

Phase 02

Plan & Budget

The advisor gathers options, the cost of each block, timelines, risks, and the points where you're needed — in a document with a transparent price structure.

Phase 03

Approval

The final plan is signed off, the contract signed, and a deposit made — with staged approvals as execution proceeds on complex projects.

Phase 04

Execution & Feedback

A dedicated lifestyle manager runs suppliers, negotiations, legal, and logistics — you see only the result; afterwards, the project is documented for future requests.

Process

How to Start with SOLO.CONCIERGE?

The first conversation with an advisor is free and without obligation — we'll look at the task and say plainly whether we can take it, and in what format.

Describe the Task - Write via the form, by email, or in your personal chat with an advisor. A short description is enough — the details are worked out on a call.

The Brief - One or more sessions, in person or by video, until the result is clear — producing a brief document that defines the project.

Plan, Budget & Sign - You receive a plan with a transparent price and options; once approved, the contract is signed and a deposit made.

We Execute - One lifestyle manager runs the whole operation — suppliers, negotiations, legal, logistics — and you see the result and the key approval points.

Our Guarantees at a Glance

A bespoke project carries the same commitments on every engagement, whatever the task:

Absolute discretion: an NDA by default from the start, covering every contractor; reputationally sensitive clients are handled by a limited circle of staff with extended obligations.

Discreet handling: the client's name does not appear in supplier documents — bookings and contracts go through SOLO.CONCIERGE or an agreed legal entity, with a separate financial structure on request.

Single point of contact: one advisor runs the project from the first conversation to the final report, with internal hand-offs invisible to the client.

A documented process: every step recorded, every decision dated and attributed, every supplier agreement held by contract — protection in a dispute and a full picture for future requests.

Bespoke Concierge — for Any Non-Standard Request

Bespoke concierge from SOLO.CONCIERGE is the service in its purest form: requests that aren't in any catalogue and can't be solved by an ordinary chain of suppliers. A seventeenth-century Provence château closed to the public, a Steinway brought from Paris, a Michelin chef from Aix building the menu around the birthday guest's favourite dishes, and the pianist — found through her London agency — playing the same concerto the client married to twenty-five years ago. Three months to assemble: the location, the rights, the instrument, the chef, the guest logistics, and NDAs from everyone involved.

What Bespoke Concierge Is

Standard concierge services are a set of regular offerings — flights, hotels, villas, cars, tables, shopping, event planning — chosen by line item, ordered, and delivered in a predictable form. Bespoke concierge works differently. These are one-off requests with no catalogue price and no ready-made chain of execution. The client comes with a task, not a service: to find, negotiate, and organise something that isn't in open access or needs individual assembly for a specific context. The role of SOLO.CONCIERGE here is a problem-solver, not a supplier from a price list — lifestyle management for non-standard projects, where each request is taken apart by a personal concierge as a separate task, with a plan, budget, and deadline for a specific result.

Examples of Non-Standard Requests

Real categories of task we have closed for clients:

Private concert by a known performer: an artist, orchestra, or ensemble for a closed dinner, wedding, or anniversary — with agency negotiations, rights, technical provision, and NDAs from everyone involved.
Access to private clubs and societies: introductions to London, Paris, and New York private clubs, hunting societies, and membership organisations with years-long waiting lists.
Haute couture personal shopping: private sessions at Chanel, Dior, Valentino, and Balenciaga — a stylist and tailor to the villa, closed fittings at the maison, early access to capsule collections.
Alpine retreat with a private doctor: an individual longevity, detox, or recovery programme in a closed chalet with a doctor on-site, a dietitian, masseur, and physiotherapist.
A private meeting with a notable figure: a dinner, interview, or private meeting with people who don't work through open channels — artists, collectors, athletes, public figures.
A wedding in an unusual location: a Loire Valley château, a private Mediterranean island, a Chamonix glacier with helicopter access for guests, a reception in a closed Venetian palazzo.
A gastronomic or archaeological expedition: a tour of private Burgundy vineyards with a sommelier and old millésimes, a week among Etruscan necropolises with an archaeologist guide, a private tasting in the cellars of Château Margaux.
Finding a rare object: a rare watch calibre, a first-edition book, a specific master's jewellery, a car in a certain configuration — with provenance checks and negotiations through closed auction houses.

The full catalogue of such cases isn't published: some projects run under a strict NDA and never leave the client and the team.

Who the Service Is For

Clients who regularly face tasks a hotel concierge, PA, or family office can't solve.
Those who value their time and would rather hand a complex search and organisation to a professional team than assemble the project themselves.
Clients working under high discretion requirements — public figures, large-capital families, executives whose requests must not surface.
Clients who want one personal assistant 24/7 for non-standard tasks, rather than a separate manager per project.
Clients commissioning exclusive turnkey services — from closed events to the search for and negotiation of rare objects.

Why Choose SOLO.CONCIERGE

Bespoke concierge is not a by-product of our work but a separate direction with its own team of advisors — some former staff of UHNW family offices, royal-level event agencies, and private banking — each running a limited number of projects to keep the depth of work. Our network of suppliers across Europe, the US, the Middle East, and Asia includes contacts that aren't published: private chefs, musicians, lawyers, security teams, restorers, collectors, dealers, fashion-house representatives, and auction dealers. Some projects are executed through people reachable only by recommendation — and SOLO.CONCIERGE is in that circle. A premium personal assistant in this model works as a continuation of the client's family office or personal team: the same person runs the tasks month after month, remembers the context of previous requests, knows the circle, and doesn't start from scratch on each new project. The solution is built around the specific client rather than a range of services — if the task is solvable, we'll close it, from the first meeting to the final result.

Don't See Your Task? Write to Us

This page lists typical examples, but the real range of bespoke requests is wider and includes projects we don't talk about publicly. If your request looks non-standard, or you're not sure it can be solved, describe it through the form or write to personal@soloconcierge.vip. The first conversation with an advisor is free and without obligation: we'll look at the task and tell you plainly whether we can take it and in what format.

Frequently Asked Questions

Everything You Need to Know

What does bespoke concierge service mean?

Bespoke concierge is a format for tasks that aren't in the catalogue of standard services. The client comes with a task rather than a ready request; the team builds a solution from scratch for the specific context, runs the whole process, and delivers the result turnkey. Clients also call it a bespoke solution or tailor-made service.

Are there limits on the type of request?

We don't take on projects that break the law of the country where they'd be carried out or that conflict with our security policy. Everything else — from concerts at a private venue to a retreat with a doctor or the search for a rare object — is discussed individually on the first call.

How much does a bespoke concierge project cost?

The cost combines the execution budget (artists, locations, chefs, logistics, rights, legal) and the advisor's work, calculated by time and complexity. An exact estimate is assembled after the brief document and agreed with the client before work starts. For members, part of the complexity is covered by the annual rate.

How quickly do you respond to a non-standard request?

The first response comes within a few hours of the request, in your time zone. The first call with an advisor is usually within a day. A full brief and timeline estimate for a specific task takes from a few days to a couple of weeks, depending on complexity and the need for initial supplier negotiations.

Is the confidentiality of my request guaranteed?

Yes. An NDA is signed by default before any details are discussed and extends to the whole project team and every contractor engaged. Where needed, a separate legal structure is set up — contracts with SOLO.CONCIERGE or an agreed entity, so the client's name does not appear in the documents.

Can I get an estimate without obligation?

Yes — the first conversation with an advisor is free. Afterwards we'll tell you honestly whether we can take the task, in what timeframe, and at what budget. Work begins only after the brief document is signed and a deposit made.